Donald D. Eisenstein’s research interests include services, logistical systems, health-care, and public transportation. His research has been funded by IBM and the National Science Foundation. His research has appeared in Operations Research, Management Science, and Manufacturing and Service Operations Management, among other journals.
He has won the Hillel J. Einhorn Excellence in Teaching Award from the University of Chicago and a 1999 Operations Research Meritorious Service Award. He is a member of the Institute for Operations Research and the Management Sciences, the Production and Operations Management Society, and the Council of Logistics Management.
Eisenstein, who has worked as a systems engineer at E-Systems, Inc., in Dallas, has two bachelor's degrees. One is in engineering management and the other in mathematical science. He received both from Southern Methodist University in Dallas in 1982. He received a master's degree in operations research in 1983 and PhD in 1992 in industrial and systems engineering from the Georgia Institute of Technology. He joined the Chicago Booth faculty in 1992.
2016 - 2017 Course Schedule
||Managing Service Operations
His most recent research projects involve revenue management for hospitals and how to use self-organizational models to help reduce the bunching of buses.
With J. Bartholdi, III, "A Production Line That Balances Itself," Operations Research (1996).
With J. Bartholdi, III and L. Bunimovich, "Dynamics of 2- and 3-Worker Bucket Brigade Production Lines," Operations Research (1999).
With J. Bartholdi, III and R. Foley, "Performance of Bucket Brigades when Work is Stochastic," Operations Research (2001).
"Recovering Cyclic Schedules Using Dynamic Produce Up-To Policies," Operations Research (2005).
With John J. Bartholdi, III and Y. F. Lim, "Deterministic Chaos in a Model of Discrete Manufacturing," Naval Research Logistics (2009).
For a listing of research publications please visit
’s university library listing