Leading High-Performance Organizations—Hong Kong 

Through this two-day program offered in Hong Kong, regional and global executives will learn behaviors that accelerate or stifle high performance, how to better leverage positive attributes of a work environment, and techniques to build performance drivers into their organizations. 

Leaders need to create an environment that fosters high performance. In order for individuals and teams to create value for an organization, the brainpower within each workgroup must be unleashed to create innovative products, services, and markets. Through this program, you will learn behaviors that accelerate or stifle high performance, how to better leverage positive attributes of a work environment, and techniques to build performance into your organizations. 

By attending this program, you will: 

  • Learn to recognize and encourage the characteristics of high-performing workgroups.
  • Acquire the skills and tools to build a high-performance work environment.
  • Lead more effectively and drive strategic direction by leveraging your strengths.
Upon completion of the program, participants will receive an official Chicago Booth Executive Education digital badge. This badge serves as a certified online credential of your achievement, and it can be shared on social networks such as LinkedIn.


Hong Kong Campus: The Hong Kong Jockey Club University of Chicago Academic Complex | The University of Chicago Francis and Rose Yuen Campus in Hong Kong



This program benefits mid- to senior-level managers whose business unit is charged with creating value for the organization and who are responsible for leading and managing change. It is designed to provide those in leadership roles with techniques to encourage an environment necessary for sustained, long-term, profitable growth, and one in which people can seize opportunities--take risks, generate new ideas, and make mistakes.

The Hong Kong Jockey Club Charities Trust proudly awards scholarships to local social sector executives who seek to enhance their leadership skills. Learn more here.


Susan Lucia Annunzio

Adjunct Associate Professor, Executive Education, Chicago Booth

Acclaimed Leadership Coach, Author, and President and CEO of the Center for High Performance, Lucia Annunzio is known by her clients as the “CEO-Whisperer.” She has spent over 25 years observing, analyzing, and coaching CEO, C-Suite, and Board dynamics. She has discerned that an organization is only as great as the team that leads it and that there is a direct correlation between the way an organization performs and the way its leadership team functions.

Lucia’s work is based on CfHP’s proprietary global research on the factors that accelerate or inhibit profitable growth. It achieved critical acclaim and was presented at such prestigious venues as the World Economic Forum, The International Conference on Knowledge, Culture and Change at the University of Greenwich, and Vacature’s, “Talent Economy” launch event in Belgium.

Lucia is the author of Contagious Success (Portfolio, 2004), a dynamic, best-selling, management book that revealed the global standard for high performance. Contagious Success was voted Fast Company's Readers' Choice. Lucia also authored two additional prominent business books: Communicoding (Fine, 1990; Penguin USA, 1991) and Evolutionary Leadership (Simon & Schuster, 2001; Fireside, 2002). She is frequently quoted in the business press such as the Wall Street Journal, Bloomberg, and CNBC.

Lucia is a former Adjunct Professor of Management at the University of Chicago Booth Graduate School of Business, where she is currently part of the Executive Education faculty and teaches the most popular program, High Performance Leadership. She has been a guest lecturer at INSEAD business school in Fontainebleau, France, Kellogg Graduate School of Management, and Instituto De Empresa in Madrid. She also taught at General Electric’s Crotonville Corporate Training Center.

She is a long-standing member of the Economic Club of Chicago as well as the Chicago Club and the Astor Club. She has sat on various not-for-profit boards including the Joffrey Ballet and the Museum of Contemporary Art. She is currently devoting her philanthropy to National MS Society.

Introduction to High-Performance Leadership

  • Driving high performance in uncertain economic times
  • Identify the three drivers and corresponding attributes of a high-performing work environment
  • Leadership challenges and ramifications 

Leadership: Encouraging a High-Performance Environment

  • How leadership behavior encourages/discourages the workforce
  • Familiar leadership styles
  • The vocabulary of leadership
  • Leadership styles and resultant behaviors
  • Identifying and enabling top performers

The Fundamentals of a High-Performance Environment

  • Changing environment
  • Managing change
  • Optimizing thinking during change
  • The 20/60/20 rule, unspeakable subjects, and highly visible statements of change
  • Creating flexible work environments

Building a High-Performance Environment

  • Key leadership attributes in a high-performance environment
  • Learn from other's experiences and brainstorm new ideas
  • Quick wins to take back and begin implementing immediately

Respectful Communication: More than the Dissemination of Information

  • Communicating to encourage high performance
  • Key concepts of communication that allow thinking to thrive
  • Implicit versus explicit rules of communication
  • How communication breaks down and stifles high performance
  • The anatomy of a miscommunication
  • Diffusing negative emotions
  • Challenging assumptions
  • Answering tough questions

Now Discover Your Strengths

  • Take the CliftonStrengths profile to discover your strengths
  • Leverage your personal strengths to lead transformational change

Celebrating Heroes

  • Recognizing and celebrating heroes within the organization
  • Examples from other organizations

Heritage Courtyard and Interpretation Centre Tour

Our Hong Kong campus is the home of the Heritage Courtyard and Interpretation Centre. During their time on campus, participants are offered a tour and access to exhibitions highlighting the unique history of the Mount Davis site and demonstrating the University’s commitment to the Hong Kong community. More information about the tour will be provided with participants' pre-course materials.

It’s a game changer course on how to conduct team calls (and I attended several courses on influencing and communication).  What I really liked about Susan Lucia Annunzio’s course is that she dives into the behavior and psychology part of team dynamics – and uses cases to force ourselves to look at the mirror.

—Michelle P. Cheong, Director, Product Development (RatingsXpress) & Head (CreditPro®), S&P Global

Susan Lucia Annunzio gave us useful tools to empower performance and reinforced them over and over. I am now able to mentor others to follow suit...If you want to build a positive, high-performance environment where your team members feel empowered, Booth’s Leading High-Performance Organizations is a great program to take.

—Charmaine Tidmarsh, Manager, Mother's Choice

I enjoyed the program instructor very much, as she had a wealth of experience to share from her work with many senior executives in a wide range of organizations. It was beyond textbook and she was able to give practical examples...I have already been telling others about the program and how highly I recommend it.

—Michele Lai, Founder and Director, Kids4Kids Limited


Please check back for 2023 program dates.