Relationship Building: The Power of Connectional Intelligence

CareerCast - Life-long Career Development

Erica Dhawan Would you like to consistently deliver breakthrough innovations and results by harnessing the value of relationships and networks? Erica Dhawan, founder & CEO of Cotential, a global innovation firm, and author of Get Big Things Done, believes that you can absolutely do this. In this CareerCast, Dhawan shares how to leverage connectional intelligence to innovate growth, solve highly complex challenges, marshal resources and knowledge fast, and create powerful and sustainable success.

Aired January 16, 2015

Cotential, a global innovation firm that helps organizations unleash the connected potential of people everywhere to maximize opportunities and solve their most pressing challenges. Through keynote speaking and consulting, Erica Dhawan teaches business leaders and companies innovative strategies to create increasing value for customers and clients, deliver sustainable results, and ensure future global competitiveness. She is the coauthor of the book Get Big Things Done: The Power of Connectional Intelligence (Macmillan, Feb. 24, 2015). Dhawan speaks on global stages ranging from the World Economic Forum at Davos to companies such as Fedex, Pepsico, and McGraw Hill Financial. Dhawan writes for Harvard Business Review, Forbes, Fast Company, and the Huffington Post. She serves as a board member to Deloitte's Inclusion External Advisory Council. She is a member of the Young Entrepreneur Council, Aspen Institute Socrates Society, TEDx fellows, and World Economic Forum Global Shapers. Previously, she worked at Lehman Brothers and Barclays Capital. She has a MPA from Harvard University, an MBA from MIT Sloan, and a BS in Economics from the Wharton School.

Access a variety of resources at

Get Big Things Done: The Power of Connectional Intelligence, Erica Dhawan and Saj-nicole Joni (2015)

Enchantment: The Art of Changing Hearts, Minds, and Actions, Guy Kawasaki (2012)

How to Win Friends and Influence People in the Digital Age, Dale Carnegie & Associates (2011)

It’s Not About You: A Little Story About What Matters Most in Business, Bob Burg and John David Mann (2011)

Go-Givers Sell More, Bob Burg and John David Mann (2010)

Networking Like a Pro: Turning Contacts into Connections, Ivan Misner et al. (2010)

The Seven Levels of Communication: Go from Relationships to Referrals, Michael J. Maher (2010)

Breakthrough Networking: Building Relationships That Last, Lillian Bjoresth (2009) 

How to Instantly Connect with Anyone: 96 All-New Little Tricks for Big Success in Relationships, Leil Lowndes (2009)

The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships, Jeanne Segal (2008)

Results through Relationships: Building Trust, Performance, and Profit through People, Joe Takash (2008)

The Go-Giver: A Little Story About a Powerful Business Idea, Bob Burg and John David Mann (2007)

Endless Referrals: Network Your Everyday Contacts into Sales (3rd edition), Bob Burg (2005)

How to Talk to Anyone: 92 Little Tricks for Big Success in Relationships, Leil Lowndes (2003)

Conversationally Speaking: Tested New Ways to Increase Your Personal and Social Effectiveness, Alan Garner (1997)