Optimal Outcomes in Challenging Times

CareerCast - Life-long Career Development

Jennifer GoldmanIs it possible to create an optimal outcome when you are in the midst of a really challenging time? If you ask, Dr. Jennifer Goldman-Wetzler, a leading expert on conflict and organizational psychology, founder and CEO of Alignment Strategies Group, and author of OPTIMAL OUTCOMES: Free Yourself from Conflict at Work, at Home, and in Life, she would tell you absolutely, Yes! In this CareerCast, Jennifer shares her extensive experience (working with global organizations like Intel, Novartis, and KPMG), strategic insights, and practical actions to help you advance in a world of uncertainty, ambiguity, and few things under your control.

Aired June 19, 2020

Dr. Jennifer Goldman-Wetzler, a leading expert on conflict and organizational psychology, is founder and CEO of Alignment Strategies Group, and author of OPTIMAL OUTCOMES: Free Yourself from Conflict at Work, at Home, and in Life, selected as a Financial Times Book of the Month. For two decades, she has advised senior leaders at global corporations in a wide range of industries as well as at large non-profit and governmental institutions.

In the corporate arena, Jennifer counsels CEOs and their teams on how to achieve optimal organizational health and growth, specializing in innovative technology, healthcare, and financial and professional services companies. She has served clients including: CSC, IBM, Intel, Athenahealth, Novartis, Oscar Health Insurance, Oxeon, Roche, Barclays, GE Capital, Moody’s, Cornerstone Research, Lexis Nexis, Navigant, and KPMG.

In the public sector, she helps leaders and their teams optimize organizational impact at institutions including: Jazz at Lincoln Center, the New York City Economic Development Corporation, The New School, Oxfam America, and the United Nations.

As a keynote speaker, Jennifer inspires audiences of all kinds, spanning Google and TEDx, to Harvard and Columbia University, where she serves as Adjunct Professor in the Department of Organization and Leadership, and teaches a popular course on conflict freedom. She also coaches global business and government leaders in the Executive Education Program at Columbia Business School.

Earlier in her career, she was Director of Negotiation Programs at Mediation Works Incorporated, and a facilitator at the Program on Negotiation at Harvard Law School.

In addition to Jennifer’s new book, Optimal Outcomes, she has also written the book Emotions in Long-Term Conflict (2014) and has contributed to such outlets as Chief Learning Officer magazineInternational Journal of Conflict ManagementThe Handbook of Conflict Resolution and The Huffington Post. She currently writes the Achieving Conflict Freedom column at Psychology Today.

A former counterterrorism research fellow with the U.S. Department of Homeland Security, she received her B.A. with honors from Tufts University and holds a Ph.D. in Social-Organizational Psychology from Columbia University.

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Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in Life by Jennifer Goldman-Wetzler (2020)

The Mindful Guide to Conflict Resolution: How to Thoughtfully Handle Difficult Situations, Conversations, and Personalities by Rosalie Puiman (2019)

Leading With Emotional Courage: How to Have Hard Conversations, Create Accountability, And Inspire Action On Your Most Important Work by Peter Bregman (2018)

Changing the Conversation: The 17 Principles of Conflict Resolution by Dana Caspersen (2015)

Getting More: How You Can Negotiate to Succeed in Work and Life by Stuart Diamond (2012)

Resolving Conflicts at Work: Ten Strategies for Everyone on the Job by Kenneth Cloke and Joan Goldsmith (2011)

Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher, William L. Ury, and Bruce Patton (2011)

Crucial Conversations Tools for Talking When Stakes Are High, by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (2011)

Influence: The Psychology of Persuasion by Robert B. Cialdini (2006)

Getting Past No: Negotiating in Difficult Situations by William Ury (1993)

How to Win Friends and Influence People by Dale Carnegie (1937)

Optimal Outcomes in Challenging Timese by Jennifer Goldman-Wetzler

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