Leading Cross-Generational Teams

CareerCast - Life-long Career Development

Jennifer Deal Are you leading a team of boomers and millennials and finding more challenges than opportunities? In this CareerCast, Jennifer Deal, senior research scientist at the Center for Creative Leadership and author of Retiring the Generation Gap: How Employees Young and Old Can Find Common Ground, shares her findings, insights, and practical advice about how to mine the vast resources of cross-generational teams.

Aired July 16, 2010

Jennifer Deal is a senior research scientist at the Center for Creative Leadership (CCL) in San Diego. Her work focuses on global leadership and generational differences.

She is the manager of CCL’s World Leadership Survey and the Emerging Leaders research project. In 2002 she coauthored Success for the New Global Manager (Jossey-Bass/Wiley Publishers), and has published articles on generational issues, executive selection, cultural adaptability, global management, and women in management. Her second book, Retiring the Generation Gap (Jossey-Bass/Wiley Publishers), was published in 2007. An internationally recognized expert on generational differences, she has spoken on the topic on six continents (North and South America, Europe, Asia, Africa, and Australia), and she looks forward to speaking to Antarctic penguins about their generational issues in the near future.

She holds a BA from Haverford College and a PhD in industrial/organizational psychology from The Ohio State University.

Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace by Ron Zemke, Claire Raines, and Bob Filipczak (1999)

Generations, Inc.: From Boomers to Linksters—Managing the Friction Between Generations at Work by Meagan Johnson and Larry Johnson (2010)

Not Everyone Gets a Trophy: How to Manage Generation Y by Bruce Tulgan (2009)

Motivating the “What’s In It For Me” Workforce: Manage Across the Generational Divide and Increase Profits by Cam Marston (2007)

Managing the Millennials: Discover the Core Competencies for Managing Today’s Workforce by Chip Espinoza, Mick Ukleja, and Craig Rusch (2010)

Y in the Workplace: Managing the “Me First” Generation by Nicole A. Lipkin and April J. Perrymore (2009)

Retiring the Generation Gap: How Employees Young and Old Can Find Common Ground by Jennifer Deal (2006)

When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work by Lynne C. Lancaster and David Stillman (2003)