As the world eagerly awaits a breakthrough that might end the COVID-19 pandemic, many of us are trying to understand how to adapt our professional practices to the circumstances of the health crisis—and to anticipate how things might change in a post-pandemic environment. How can companies nurture customers’ mental health while also driving growth? How can managers foster relationships when they can’t meet with team members face-to-face? How can companies plan for an uncertain future, and how will this momentous global event change how we think of leadership?

On this episode of the Big Question, Chicago Booth faculty field questions from Booth students and alumni about how COVID-19 has changed, and will change, various aspects of management and leadership—sharing perspectives and strategies that can help professionals and their organizations succeed at an extraordinary time.

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