With the passing of Obamacare and the imminent implementation of vast health care reforms, the field of health care has become one of the most fascinating and complex industries in America. The state of Massachusetts has played a critical role in the health care reform debate. Having declared the state-based exchange, Massachusetts will take on the considerable task of executing an online insurance marketplace. As state government officials are scrambling, health care experts continue to forecast potential (and sometimes contradictory) ramifications regarding company competition, premiums, health care quality, and the fate of insurance companies. In the coming years, health care companies will have to adopt new and innovative strategies to face this uncertain era of increased government involvement and customer participation.
How are health care organizations strategizing to control costs while simultaneously improving the quality of health care delivery? What are the monetary and customer service benefits of company consolidation and participation in accountable care organizations (ACOs), and will this trend continue? As patients take on the role of customers, how might the Health Insurance Exchange (HIX) alter the relationship between health care companies and individuals?
Chicago Booth invites you to join us in Boston for a discussion with Booth alumni and healthcare professionals who will share their expertise and perspective on the current environment. Hear their take on the future of the healthcare industry.