Heather Caruso

Heather Caruso

Adjunct Associate Professor of Behavioral Science, Chicago Booth

Heather Caruso focuses her teaching and research on several aspects of human behavior in organizations. These interests center on: the dynamics and social psychology of diverse (e.g., cross-functional, multicultural) teams; the management of identity, power, and influence in organizations; and strategies for optimal judgment, decision making, and behavior. Caruso is a strong proponent of lifelong learning for management excellence, and encourages students to make the most of their professors’ knowledge and ongoing research, not only while they are at Chicago Booth, but also throughout their careers.

In addition to her teaching and research, Caruso consults for both private- and public-sector organizations on management and teamwork issues, and serves as the director for the Center for Decision Research at Booth.

Caruso’s formal interests in organizational and social psychology first developed when she was an undergraduate at Stanford University, primarily in the course of doing crosscultural negotiation research with Jared Curhan and Lee Ross. These interests grew deeper when, while serving as director of engineering in a multinational Silicon Valley start-up, she became fascinated with real-world experiences related to cultural variation in identity, and the failure of promising collaborations among dissimilar individuals. These experiences helped Caruso decide to pursue a career in teaching and research, so she proceeded to Harvard to do her AM in social psychology and her PhD in organizational behavior/social psychology.

Caruso is a member of the Academy of Management, the American Psychological Association, the Association for Psychological Science, the Society for Personality and Social Psychology, and the Society for the Psychological Study of Social Issues.