Partnering With Technical Support: The Sales Advantage

Sales Leaders' Roundtable

August 9, 6:30 PM - 8:30 PM

It has been said that the fastest way to kill a deal is to let technical support open their mouth. We all have horror stories of what happened when we invited our technical colleagues in to help, to present, to support...and sometimes to kill the deal. This need not happen. Learn more.

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Where

Gleacher Center
Room 100
450 N. Cityfront Plaza Drive
Chicago, Illinois

Driving Directions:
View a map of the area, including parking facilities.

Who

Kevin E. O'Connor, CSP
President
Kevin E. O'Connor and Associates, Ltd

Program

6:30 PM - 7:00 PM Registration
7:00 PM - 8:30 PM Presentation
8:30 PM - 9:30 PM Cash Bar Reception at the Midway Club

Registration

Register Online

Please register by 7/12/2006

Questions

Ken Nordine, Jr. '97
312-546-4522

Event Details

"Partnering With Technical Support: The Sales Advantage"

Join us for a fast paced, extremely practical presentation devoted to making your next sales call with your technical colleagues a productive one.

Often sales people have to bring along a technical person who can fill in the details and the technology behind the product, answer questions, etc. Othertimes these are people at the other end of a phone call.

Because their expertise is technology and not sales, they sometimes misunderstand the sales process, talk or volunteer too much, complicate things, recommend the buyer think about things, etc. This can be a tough go for the salesperson unless they know how to work effectively with the support person.

This presentation will help Sales Leaders' understand how to use a technical resource to their advantage in the sales process.

Speaker Profiles

Kevin E. O'Connor, CSP
President
Kevin E. O'Connor and Associates, Ltd

Kevin E. O'Connor and Associates, Ltd. is a consulting firm specializing in leadership development, especially for emerging leaders and their organizations. They help clients develop the skills necessary to lead their people into a more profitable tomorrow. Through consulting, professional speaking, and publishing, Kevin works with leaders to enhance their skills and to develop the art of leading others.

Kevin is a CSP - Certified Speaking Professional, and past president of the National Speakers Association (NSA) Chicago chapter. He has spoken on a wide variety of topics ranging from selling, leadership, speaking and management. His industry specialties include healthcare/medical and engineering. He also teaches at Chicago's Loyola University and at Columbia College, Chicago's performing arts school.

He is the author of:

• "Present Like A Pro: A Field Guide to Mastering the Art of Business, Professional, and Public Speaking" (co-authored with Cyndi Maxey, CSP) St. Martin's Press, June 16, 2006.
• "Winning Over Your Toughest Critics: Leading Your Professional Peers" September, 2006.
• "Profit-Ability: Leading Teams to a Better Bottom Line" 2004.
• "When All Else Fails: Finding Solutions to Your Most Persistent Management Problems" 2003

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