Business Book Roundtable
September 29, 11:15 AM - 1:00 PM
CONFIDENCE by Rosabeth Moss Kanter
Confidence From the boardroom to the locker room
to the living room—how winners become winners . . . and stay
that way. Is success simply a matter of money and talent? Or is there
another reason why some people and organizations always land on their
feet, while others, equally talented, stumble again and again?
This event is co-sponsored by the Union League Club’s Authors
Union League Club of Chicago
65 West Jackson Blvd
Rosabeth Moss Kanter
Is success simply a matter of money and talent? Or is there
another reason why some people and organizations always land on their feet,
while others, equally talented, stumble again and again?
There’s a fundamental principle at work—the vital but previously
unexamined factor called confidence—that permits unexpected people
to achieve high levels of performance through routines that activate talent.
- Why the University of Connecticut women’s
basketball team continues its winning ways even though recent teams lack
of their predecessors.
- Why some companies are always positively perceived by employees,
customers, Wall Street analysts, and the media while others are under a perpetual
- How a company like Gillette or a team like the Chicago Cubs
ends a losing streak and breaks out of a circle of doom.
- The lessons a politician such as Nelson Mandela, who resisted
the temptation to take revenge after being released from prison and assuming
power, offers for leaders in both advanced democracies and trouble spots
like the Middle East.
From the simplest ball games to the most complicated business
and political situations, the common element in winning is a basic truth
about people: They rise to the occasion when leaders help them gain the confidence
to do it.
Confidence is the new theory and practice of success, explaining
why success and failure are not mere episodes but self-perpetuating
Moss Kanter shows why organizations of all types may be brimming with talent
but not be winners, and provides people in leadership positions with a practical
program for either maintaining a winning streak or turning around a downward
spiral. Confidence is based on an extraordinary investigation of success and
failure in companies such as Continental Airlines, Seagate, and Verizon and
sports teams such as the University of North Carolina women’s soccer
team, New England Patriots, and Philadelphia Eagles, as well as schools, health
care, and politics.
Packed with brilliant, practical ideas such as “powerlessness corrupts” and
the “timidity of mediocrity,” Confidence provides fresh thinking
for perpetuating winning streaks and ending losing streaks in all facets of
life—from the factors that can make or break corporations and governments
to the keys for successful relationships in the workplace or at home.
Rosabeth Moss Kanter is
an internationally known business leader, best-selling author, and advocate
for change in business, government and education. She is the Ernest L.
Arbuckle Professor of Business Administration at Harvard Business School, specializing
in strategy, innovation and leadership for change. She advises major corporations
and governments worldwide, and is the author or co-author of 15 books,
her latest book, Evolve!: Succeeding in the Digital Culture of Tomorrow.
Other award-winning best - sellers include Men & Women of the Corporation,
The Change Masters, When Giants Learn to Dance, and World Class: Thriving
Locally in the Global Economy. In 2001, she received the Academy of Management's
Distinguished Contribution Award for her work about management.
Considered one of the most prominent business thought leaders in the world
and a well-known dynamic speaker, she has shared the platform at major events
with prime ministers and presidents as well as CEOs, and she appears often
on radio and television. She sits on the boards of many pre-public firms, and
she co-founded Goodmeasure Inc., whose consulting clients include some of the
world's most prominent companies. Goodmeasure is currently developing Web-based
versions of Kanter's leadership and change tools, to help embed them in the
daily work of organizations everywhere.
Dr. Kanter's current research focuses on the development of new leadership
for the digital age – how to guide the trafixedFontation of large corporations,
small and mid-sized businesses, health care, government and education as
they incorporate new technology, create new kinds of alliances and partnerships,
work across boundaries and borders, and take on new social responsibilities.
In 1997-1998 she conceived and led the Business Leadership in the Social
(BLSS) project, under the auspices of the Harvard Business School's Initiative
on Social Enterprise, which involved more than 100 national leaders, including
CEOs, Senators, Governors, and the First Lady, in dialogue about public-private
partnerships for change. It resulted in the launch of a BLSS video series
and a national call to action in collaboration with business associations,
she continues as a senior adviser to IBM's Reinventing Education program.
From 1989-1992 she also served as Editor of the Harvard Business Review,
a finalist for a National Magazine Award for General Excellence in 1991.
She joined the Harvard Business School faculty in 1986 from Yale University,
she held a tenured professorship from 1977 to 1986.
She has received 20 honorary doctoral degrees and more than a dozen leadership
awards, and has been named one of the “100 most important women in America” (Cosmopolitan)
and the “50 most powerful women in the world” (Times of London).
Her public service activities span local and global interest. She has been
a judge for the Ron Brown Award for Corporate Leadership given at the White
House, a member of the Board of Overseers for the Malcolm Baldrige National
Quality Award, is a Fellow of the World Economic Forum, served on the Massachusetts
Governor’s Economic Council (for which she co-chaired the International
Trade Task Force), and led the effort to establish a Year 2000 Commission
for legacy projects for Boston. She serves on many civic and nonprofit boards,
including City Year, the national urban youth service corps that was the
for Americorps and is launching the Clinton Democracy Fellows program in