Event Details
Show Them the Money - Building Supply Chains to Increase Profits
See how to turn otherwise commodity products into timely solutions to unique customer needs by wrapping them with a tailored blanket of information and supply chain services. Most customers have needs that go beyond just the basic product; learn to identify those needs and learn to effectively deliver customized supply chain services to meet those needs. Customers will pay an additional few percent for these services because they are simply sharing some of the greater value you deliver to them.
Mr. Hugos uses specific case studies and techniques from his own experience to demonstrate how to combine products and supply chain services to earn an increased gross profit for your company (two to four percent and sometimes more). Supply chain management is a profit center, not a cost center, if you do it right.
Speaker Profiles
Michael Hugos (Speaker)
Principal, Centers for Systems Innovation (c4si)
Michael Hugos, principal with Center for Systems Innovation [c4si], mentors companies in business agility and supply chain management. Previously he spent six years as Chief Information Officer of a multi-billion dollar distribution organization where he built the suite of supply chain and business systems that transformed the company’s business model from old-line distributor to value added provider of products, information and supply chain services. His work increased company profitability and won him four industry awards. Michael earned his MBA from Northwestern University's Kellogg School of Management. He has authored several books including Essentials of Supply Chain Management, 2nd Ed. (reported by Amazon.com as best selling supply chain book worldwide) and his newest book is Business Agility: Sustainable Prosperity in a Relentlessly Competitive World.
Questions
Rachel Patterson
773.218.8270